The current COVID-19 situation is bound to create an immediate impact on delinquency rates in the financial services sector. Financial institutions around the world will need adopt proactive strategic measures to handle the impending increase.
We wrote a behavioral science and design perspective on how companies can anticipate and handle this situation.
The post is linked here. And the entire post is available here in a PDF format.
In the current context of social distancing driven by COVID-19, we’ve picked up or amped up a few behaviors – increased hand-washing is probably one. But will these newly acquired habits sustain when
On 18 March evening, as 49-year-old Elaine Herzberg was crossing a road in Tempe, Arizona, she got hit by a car and died of her injuries. She became the first pedestrian to be killed by an autonomous
I wrote an article delving into behavioral issues behind Trump’s proposal of arming school teachers to solve school shootings. Drawing from studies on armed forces’ behavior and even research on prima
