• Final Mile

We are partners in The India Backbone Implementation Network

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Implementation has been a major problem in India, particularly in public policies and programs. Planning Commission jointly with India@75 foundation has launched a unique initiative- India Backbone Implementation Network (IBIN) to remove bottlenecks for improving implementation of policies. Pronounced as ‘Ib’+ ‘In’, IbIn combines ‘Ib’ meaning now in a Hindi dialect and ‘In’ for India. It echoes the founding ethos of IbIn: India Now.

Final Mile is proud to be a partner in this ambitious initiative. At the core of the implementation problem is behaviour of individuals, agencies and groups and the lack of coordination between them. An accurate interpretation of the problem will help us design interventions to influence the behaviour of stakeholders involved in policy implementation. Final Mile hopes to bring in its expertise in Behavioural Sciences and Design to drive collaboration and improve coordination among the agencies involved in policy implementation. We understand that its a long journey, but one that we must start now.


“Citizens in India are fed up with foundation stones strewn across the country by political leaders yearning for the limelight. They want more ‘finishing stones’.  Projects are stuck in tardy processes of approval and snarled in inter- departmental wrangles.

In India, a highly diverse as well as democratic country, consensus is required for all stakeholders to move together, forward and faster. This consensus cannot be commanded. We need another mechanism specifically designed to bring people with different perspectives together: to listen to each other, to distill the essence of their shared aspiration for the country, and define the critical principles they will adhere to in their work as partners in progress. In other words, a backbone capability within the system, that supports collaborative approaches to solving complex/multi-layered issues, is required. The India Backbone Implementation Network (IbIn) will play this role. The concept of the IbIn has been developed through extensive discussions to determine the root causes for coordination and implementation failures within the country and explore methods of coordination and effective implementation adopted by other countries. The concept of an IbIn has also been incorporated into the 12th Plan.

The architecture of IbIn has been designed along similar principles as the TQM movement of Japan. TQM was a movement of adoption of new techniques by several organizations to improve performance in multiple places in Japan.

The objective of IbIn is to promote widespread capabilities in the country to systematically convert confusion to coordination, contention to collaboration, and intentions to implementation. ” (Excerpts from

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